Tag: Customer Experience

  • Delight Your Customers

    “As long as people stay super focused on creating the absolutely best product or service that really delights their end customer…

    Stay focused on that (because) basically if you get it such that your customers want you to succeed then you probably will…

    If your customers love you your odds of success are dramatically higher.”

    At InvestHK Elon said: “Really focus on a product your customers love.

    It’s so rare that you can buy a product and you love the product when you bought it.  There are very few things that fit into that category…

    If you can come up with something like that your business will be successful for sure.”

    Tesla produces cars that save plenty of lives and produce plenty of happiness.  So it’s no surprise they have plenty of sales as an outcome of their efforts.  Sales that continue to rise.

    And now SpaceX is delighting not only astronauts and the SpaceX team…they are also delighting civilian crews (led by ultra-wealthy benefactors for now) on trips around the earth.  

    Jared Isaacman and his crew of 4 recently splashed down in the ocean after three days in orbit around earth.  And setting a record for the first time three Dragon capsules have been in orbit simultaneously.

    Soon SpaceX will be doing a civilian lunar tourism trip around the moon called “dearMoon” with Japanese benefactor Yusaku Maezawa.  

    The dearMoon mission will take place on a larger spaceship (Starship) and will take Maezawa, 8 civilians, and one or two crew members around the dark side of the moon.

    An artist did this rendering of a floating violinist playing for the dearMoon audience in space.  Undoubtedly the show will be a delight.

    Whether it’s Tesla vehicles, SpaceX rockets, The Boring Company flamethrowers or any other awesome company he’s involved with you can be sure as long as Elon is calling the shots the fantastic products his engineering teams bring to light will continue to delight.